I. Every KnightWeb Dedicated Server includes the following:

• A high-speed dedicated Internet server configured to our published specifications designed to meet your application needs
• A dedicated 10/100 Mbps Ethernet connection on a OC48 connection
• All server hardware and maintenance and any hardware failures are KnightWeb's responsibility.
• 99.99% Network uptime guarantees*
• Monitoring and notification of server hardware: 24 hours a day, 7 days a week, 365 days a year.
• Rack space in our data center
• Uninterruptible Power systems
• HVAC
• Multiple connections to a variety of Internet backbones
• Assistance in domain name registration with the InterNIC authority
• DNS service for your Dedicated Servers domain name

II. KnightWeb Managed Operating System (OS) servers include these extra services:

• 24x7 operating system and security monitoring and notification
• Operating system routine maintenance
• Account creation and deletion
• 24x7 core Internet application monitoring and notification
• Core internet application maintenance
• 24x7 immediate troubleshooting response to operating system and core Internet application failures upon detection.
• One hour per month of customer directed system administration tasks

III. KnightWeb Managed Application servers include application specific administration and management utilizing best practice methods and procedures performed by certified application administrators. Contact KnightWeb for a list of approved Managed Applications and application management services.

IV. KnightWeb has several different Server Configurations already set. Each server package was built with performance, speed, quality and reliability in mind. KnightWeb will issue a quote for a server that meets your specifications.

You can decide which service fits your needs or work with our highly trained staff to match the most appropriate service to your requirements.